Buffalo Niagara has over 50 companies with more than 16,000 employees in cutomer contact centers and back office operations. Based on the success of our employers and their continual expansion in the area, Buffalo Niagara has the right resources and business environment to make your operation a success.

Our educated and affordable workforce, well developed telecommunications infrastructure and excellent real estate rates deliver a competitive advantage to companies looking to relocate or expand.

Back Office works in Buffalo Niagara with a smart, skilled, and motivated workforce!

• 23 colleges & universities totalling over 117,000 students with more than 25,000 graduates yearly

• Turnover in call centers range from less then 10% to 25%

• Buffalo Niagara named 2nd best MSA in the U.S. for commuters